Warranty Information

HumpUs Warranty

Your Guarantee and Extended Warranty!

The HumpUs is guaranteed in the UK for (1) year from the date of purchase to be free from manufacturing defects. Misuse, mishandling or dropping voids the warranty. Upon return of the defective massager we may repair or replace it at our discretion. For all warranty issuess, contact Feelgood 2 Ltd directly, sales@feelgood2.co.uk. Warranty covers defects in materials and workmanship which occur with our normal recommended use of the device.
You must register your product by registered mail by using the warranty card within the box and within 21 days of purchase for your warranty to be valid.

The HumpUs massager guarantee is offered on the pre-condition that the massager is used and operated in compliance with the operating instructions. Feelgood 2 Ltd warrants, only to the original consumer purchaser, that the massager will be free from defect workmanship for a term of one year from the date of procurement. Feelgood 2 Ltd makes no other warranty, express or implied, for massagers. No agent, representative, distributor, dealer or employee of Feelgood 2 Ltd has the authority to increase or otherwise change limitations of this warranty. The obligations of Feelgood 2 Ltd in its sole discretion under this warranty shall be limited to repair or replace the HumpUs portable massager that is found to be defective as packaged with the Owners Guide.

We do not cover the cost of repair when;

* The warranty registration card has not been received.
* The device was opend and the owner has attempted to repair the massager.
* damage was caused by overloading or improper handling.

Extended Warranty
Warranty covers defects in materials and workmanship which occur within our normal recommended use of the device. For extending your warranty, you may extend it up to one (1) additional year by purchasing it from direct from Feelgood 2 Ltd within 21 days of purchase. 

Excluded from the coverage under this warranty are: normal wear and tear; damage caused by missuse, abuse or neglect; damage caused by anything other than defects in material and workmanship. This warranty does not apply to accessory items such as the attachments, remote control, belt. Also excluded are "wearing parts" such as carbon brushes, dampener, cams and motors. The acceptance of claims under the warranty will neither give rise to further extensions of the warranty period or start a new period. Your statutory rights are not affected by this warranty.

Repair warranty: Spare parts that are replaced during a warranty repair will have an additional 6 months warranty period for the replaced parts, starting from the date of the finished repair.